Let’s Talk
Question about a kit, chasing an order, or planning something big for your team? Pick the fastest way to reach us. Real humans, real answers, no ticket numbers.
Most messages get an answer within 24 hours. We are around Mon-Sat, 10 AM-6 PM IST.
Tell Us What’s Up
This lands straight in our inbox. The more detail you give us, the faster we can actually fix it.
Talk to a real human
No forms, no ticket numbers. Message us with your order number if you have one, and we pick it up ourselves.
Mon-Sat, 10 AM-6 PM IST
Come Say Hi
Our workshop and office sit in Sion, Mumbai. Every kit you order is packed here.
The Kitsters workshop
BGTA Ganga, 217, 1, Mukundrao Ambedkar Rd, Sion, Mumbai, Maharashtra 400037
Get directionsWhen we are around
Mon-Sat, 10 AM-6 PM IST
Messages sent outside these hours are answered first thing the next working day.
Say hi on social
Behind the scenes, new kit drops and what our makers are building.
Before You Message Us
How long does delivery take?
Where is my order right now?
My kit arrived damaged. What now?
Can I change or cancel my order?
Do you do corporate gifting?
Still Stuck?
WhatsApp is the fastest way to reach a real person on the Kitsters team.