Shipping Policy
At Kitsters, we are committed to delivering your DIY kits as quickly and efficiently as possible. Here’s everything you need to know about our shipping process.
Shipping Time
We aim to process and dispatch all orders within 1-2 business days after your purchase. Once your order is dispatched, it typically takes 5 to 7 business days for delivery within India.
Please note that delivery timelines may vary depending on the location and courier service.
Shipping Charges
- We offer free shipping on all orders above ₹999.
- For orders below ₹999, a nominal shipping fee of ₹100 will be applied at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with your tracking details. You can easily track your shipment through our website or the courier partner’s portal.
Delivery Locations
Currently, we ship across all major cities and towns in India. For any queries regarding your location, feel free to reach out to our customer support team at info@kitsters.in.
Shipping Delays
In rare cases, external factors like public holidays, weather conditions, or unexpected issues with courier partners may cause slight delays in delivery. We appreciate your patience in such circumstances and will keep you informed about the status of your order.
Contact Us
For any shipping-related questions or concerns, feel free to reach out to our customer support at info@kitsters.in