For customers in Mumbai, we also offer a special 48-hour express delivery service.
Inspired Creations, Happy Customers
Frequently Asked Questions
How much time does it take for delivery?
It usually takes 5–6 working days for a package to reach. You will receive a tracking link as soon as the package has been picked up from us. In case of any tracking issue, kindly contact us at info@kitsters.in immediately.
How can I get access to the video tutorial?
There’s a QR code in the kit. Just scan it and the video will open up on your phone. You get lifetime access to the video. You can watch it as many times as you want at your own pace. In case you are stuck or have some issues, contact us immediately and we will help you out!
How can I place a bulk order for this kit?
Head to the contact us page and place your enquiry. Someone from the team will connect with you within an hour to help you! We help groups, corporates and super moms plan the best gifts for their specials occasion.
Do you do Return Gifts for events or parties?
Yes, yes and yes! The DIY Kits make for the most unique party gifts! We have something for every age, starting from 1-99 years. We also do customisations so you can place your order, sit back and relax while your return gifts get shipped to you anywhere in India!
What if something is broken in the kit when it arrives, what do I do?
Don’t worry, under the Kitster Purchase Protection, you’ll be taken care of. Just send us pictures of what’s broken and we will send you the replacement for it! Send us an email on mailto:info@kitsters.in
Do you host activities or workshops for groups?
Yes we do! We send in a team with all the material and get it organised for groups and corporates. If we can’t send an expert, we can create a party box with you with all the supplies and have it delivered to your location. We also do a quick online training for the host to do it themselves.
FREQUENTLY ASKED QUESTIONS
How much time for delivery?
It usually takes 5–6 working days for a package to reach. You will receive a tracking link as soon as the package has been picked up from us. In case of any tracking issue, kindly contact us at info@kitsters.in immediately.
For customers in Mumbai, we also offer a special 48-hour express delivery service.
How can I get access to the video tutorial?
There’s a QR code in the kit. Just scan it and the video will open up on your phone. You get lifetime access to the video. You can watch it as many times as you want at your own pace. In case you are stuck or have some issues, contact us immediately and we will help you out!
How can I place a bulk order for this kit?
Head to the contact us page and place your enquiry. Someone from the team will connect with you within an hour to help you! We help groups, corporates and super moms plan the best gifts for their specials occasion.
Do you do Return Gifts for events or parties?
Yes, yes and yes! The DIY Kits make for the most unique party gifts! We have something for every age, starting from 1-99 years. We also do customisations so you can place your order, sit back and relax while your return gifts get shipped to you anywhere in India!
What if something is broken in the kit when it arrives, what do I do?
Don’t worry, under the Kitster Purchase Protection, you’ll be taken care of. Just send us pictures of what’s broken and we will send you the replacement for it! Send us an email on mailto:info@kitsters.in
Do you host activities or workshops for groups?
Yes we do! We send in a team with all the material and get it organised for groups and corporates. If we can’t send an expert, we can create a party box with you with all the supplies and have it delivered to your location. We also do a quick online training for the host to do it themselves.