Effective Date:15th August, 2023.

Thank you for shopping at Kitsters. We are committed to delivering your orders to you as quickly and efficiently as possible. This Shipping Policy outlines the details of our shipping process and the terms governing delivery.

1. Shipping Zones and Destinations:

1.1. We currently offer shipping within India.

1.2. Please note that shipping to certain remote areas or international destinations may be subject to additional transit time and shipping fees. Customers will be notified of any such instances during the checkout process.

1. Processing Time:

2.1. Once your order is successfully placed and payment is confirmed, our team will process and fulfill your order within 8 business days.

2.2. Please allow additional processing time during peak seasons, holidays, or promotional events.

1. Shipping Methods:

3.1. We utilize reputable shipping carriers to ensure the timely and safe delivery of your orders.

3.2. Shipping methods available may include standard shipping, express shipping, and other specialized shipping services based on the destination and the weight of the package.

1. Shipping Costs:

4.1. Shipping costs are calculated based on the cart value. Cart value under Rs. 500 will be charged with Rs. 75 shipping. No shipping will be charged on a cart value above Rs. 500.

4.2. The shipping cost will be displayed before the order is finalized, allowing you to review and confirm the total amount, including shipping fees, before making the payment.

4.3. From time to time, we may offer free or discounted shipping promotions. Such promotions, if applicable, will be clearly communicated on our website.

1. Order Tracking:

5.1. Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package's delivery status.

1. Delivery Time:

6.1. The estimated delivery time varies based on the shipping method and the destination.

6.2. Please note that delivery times are estimates and are subject to factors beyond our control, such as customs clearance delays, weather conditions, or other unforeseen circumstances.

6.3. We strive to provide accurate delivery estimates, but we cannot guarantee specific delivery dates.

1. Delivery to P.O. Boxes and APO/FPO Addresses:

7.1. We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical shipping address for delivery.

1. Failed Delivery Attempts:

8.1. If the delivery is unsuccessful due to reasons such as incorrect address, recipient unavailable, or refusal to accept the package, the carrier may attempt redelivery or leave a notification for the recipient to arrange a pickup.

8.2. The additional shipping charges incurred due to failed delivery attempts will have to be borne by the customer.

1. International Shipping:

9.1. For international orders, please be aware that additional customs duties, taxes, or import fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping fees.

9.2. In case of International Shipping requirements, kindly contact info@kitsters.in

1. Shipping Restrictions:

10.1. Certain items may be subject to shipping restrictions based on their size, weight, or nature. Such restrictions will be clearly stated on the product page.

1. Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at info@kitsters.in

By shopping with us, you agree to abide by this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for the latest information on our shipping process.

Thank you for choosing Kitsters. We appreciate your business and aim to provide a seamless and enjoyable shopping experience for our valued customers.